Privacy Policy

This policy explains how DSi Professionals (ABN 32 626 095 538) ("DSi", "we", "us") collects, uses, and discloses personal information when you use the CorZilo marketing website and the CorZilo application. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

CorZilo is case management software for football associations and their committees. Launch target is Australian associations only. Governing law is New South Wales.

Questions: use the contact page.

Who this covers

• People who visit the marketing website or request access.
• People whose association gives them a CorZilo account (admins, super users, club users).
• People whose information an association records in a case (players, officials, club contacts, and others). That can include people under 18.

If you are an association using CorZilo, you decide what goes in a case. We process that information to provide the service. You remain responsible for collecting it lawfully, including any notice or consent you owe to a player, parent, or official.

Information we collect

You give us

• Access-request and account details: name, association or club, email, phone.
• Messages you send through the contact form.

Your association puts in the product

• Case data: reports, notes, documents, participants, offences, hearings, notices, determinations, and the audit trail of who changed what.
• That case data may include personal information about players under 18.

Created when you use the service

• Usage and technical data: logs, device and browser information, and cookies needed to run the site and the app securely.

We do not sell personal information.

How we use information

• To provide, secure, and support CorZilo.
• To respond to access requests and contact-form messages.
• To improve the product, using usage data, not case files, for that work.
• To meet our legal obligations.

We do not use case data for marketing.

Under-18s

CorZilo is built for associations, not for children to sign up on their own. We do not knowingly market to people under 18.

Associations may still record information about under-18 players because youth football is part of the game. We treat that information as sensitive operational data: role-based access, audit trail, and no use outside providing the service. The association is responsible for how it collects that information from players, parents, or clubs.

AgentIQ

CorZilo includes AgentIQ, a labelled help assistant. It answers questions about how to use the product. It cannot change a case, move a status, or send a notice.

The AI path is Cloudflare Gateway. AgentIQ does not receive case records, documents, or participant details. It is product help only.

How case data is handled

Your association controls its case data. We process it on your behalf to provide CorZilo.

• Access is limited by role (admin, super user, club user).
• Actions on a case are recorded so the history stays traceable.
• Notices and determinations leave the system only after a named person approves them.

Storage and location

Case data is stored in Cloudflare's Australia region.

Authentication is provided by Clerk, under Clerk's own terms and privacy policy. That authentication processing may occur outside Australia. We use Clerk only to sign people in and manage accounts, not to host case files.

Other infrastructure that helps us run CorZilo (hosting, security) is provided by Cloudflare.

Sharing

We share personal information only:

• with service providers who run CorZilo for us (Cloudflare, Clerk), under arrangements that limit their use to that work
• where the law requires it
• with your direction (for example an export your association asks for)

We do not share case data with AgentIQ or with any AI provider for model training.

Security

We apply administrative and technical safeguards appropriate to case data, including access control and an audit trail. No system is perfectly secure. We will notify affected associations promptly of a data breach that we are required to notify under Australian law.

Retention

We keep account and case data while your association uses CorZilo, and for a limited time after offboarding if we need it to close the service, resolve a dispute, or meet a legal requirement. We will delete or return case data on a reasonable request when the association's use of the service ends, subject to those limits.

Your rights

Under the Australian Privacy Principles you may request access to the personal information we hold about you, and request a correction if it is wrong. An association user should usually start with their association, because the association controls the case file. You can also contact us through the contact page.

If you are not satisfied, you may complain to us first, then to the Office of the Australian Information Commissioner (oaic.gov.au).

Cookies

We use cookies and similar tools that are needed to run the website and the application securely (session, authentication, load). We do not use them to sell advertising.

Changes

We may update this policy. We will post the current version on this page and change the date above. For a material change that affects how we handle case data, we will also notify the association contact we have on file.

Contact

Use the CorZilo contact page. There is no separate privacy mailbox at launch.